Money Back Guarantee

Easy Server Management offers two kinds of services – One-Time / On-Demand service billed at hourly rates and subscription based services.

We offer a full money back guarantee for one-time services if it does not solve your issue. One time service is used sometimes by customers for routine work that is beyond their comfort zone but mostly for sorting out a cryptic mess using us as a last resort. We sometimes run into situations where we are unable to fix an issue. While we do spend time in such rare instances, we do not charge customers for it.

Subscription based services are almost always the best strategy, because we get to configure your server for many preventative kinds of measures and security. We perform a considerable amount of work behind the scenes, most of which benefits you even though you may not appreciate our hard work. Therefore, no refunds are given for partial months or unused services. Only service credit is given for upgrades or changes in server.